KiChole
Client: Independent operator (LoneSock delivery)
Entertainment ticketing and discovery platform for Bangladesh. Seat-level selection, real-time inventory, multi-channel ticket delivery.
Definition
What is the KiChole case study?
KiChole is a LoneSock-built entertainment ticketing and discovery platform for Bangladesh, delivered to an independent operator who owns the product. It covers seat-level selection across complex venue layouts, real-time inventory, and ticket delivery through QR-coded SMS and email, with online ticketing connected to the Star Cineplex ERP for sessions and seat maps.
The Challenge
What we were solving for.
Bangladesh's events and cinema sector has limited consolidated digital ticketing. Tickets are typically sold at the venue, which produces queues and counterfeit risk and leaves operators with no demographic data.
Seat-level selection has to render real venue layouts (curved rows, balconies, VIP sections), and the inventory has to lock during checkout to prevent double-booking across channels.
The platform sits next to a separate cinema ERP. It cannot own scheduling or seat-map authoring, which live in the ERP. It owns the consumer experience and delegates source-of-truth questions through a Connect API.
What We Built
Technical architecture.
A consumer-facing entertainment ticketing platform with interactive seat maps, live availability, payment processing, and QR-coded ticket delivery through SMS and email. Operators get event creation, pricing tiers, and live sales visibility.
Real-time seat locking using PostgreSQL skip-locked semantics combined with Redis pub/sub and WebSocket fanout per session, so a seat selected in one channel is immediately reflected in every other channel.
A web front-end on Next.js 16, plus React Native apps and discovery surfaces designed for cinema and live-event use cases.
Integration with the Star Cineplex ERP through a Connect API that exposes sessions, seat maps, holds, and bookings, with confirmations flowing back to the ERP via webhook.
Key Numbers
Attributed, honest figures.
We publish numbers that the engagement supports. Unverifiable marketing metrics are not on this page.
Technology Stack
What we built it with.
Outcome
What the engagement delivered.
The build covers seat selection, payment, ticket delivery, and operator-side event management, and is pre-launch pending operator readiness and the final commercial activation.
The architecture cleanly separates consumer-facing concerns from cinema-side operational concerns, which leaves each side free to iterate without contaminating the other.
The platform is designed for the Bangladesh market end-to-end, including payment routing and QR-coded delivery via SMS for the dominant local channels.
Questions
FAQ for the KiChole engagement.
What did LoneSock build for KiChole?
LoneSock built the consumer-facing KiChole entertainment ticketing platform end-to-end: seat selection, real-time inventory and locking, payment processing, QR-coded ticket delivery, operator event management, and the Connect API integration with the Star Cineplex ERP.
What tech stack was used?
.NET 10 services, Next.js 16 on the web, React Native for mobile surfaces, PostgreSQL 18 with Redis and RabbitMQ on the hot path, Elasticsearch for discovery, and Docker for deployment.
Is KiChole live?
The build is pre-launch. The platform is functionally complete on the engineering side and is gated by operator readiness and final commercial activation rather than by remaining engineering work.
How does KiChole relate to Star Cineplex?
Star Cineplex is the cinema-side ERP that owns scheduling, seat-map authoring, box-office POS, F&B, and settlement. KiChole is the consumer-facing ticketing and discovery platform. They are deliberately separate codebases linked by a Connect API.
Who owns the resulting product?
The operator. KiChole was delivered as a LoneSock client build, not as a KaritKarma platform product, and the source code is the operator's.
Working on something similar
We have shipped this class of system before. Tell us what you are dealing with.
$20/hr time and materials, fixed-price milestones, or retainer. Source code is yours.