ISP Operations
The modern
ISP stack.
Replace spreadsheets and manual MikroTik configuration with a unified billing, RADIUS, monitoring, and subscriber-portal control plane. Built for Bangladesh ISPs, BTRC-compliant by default.
Platform footprint
- ISPChamp: Go-based ISP billing plus AAA stack
- RouterOS API and FreeRADIUS integration patterns
- BTRC compliance reporting built into the platform
- Automated bKash, Nagad, SSLCommerz collection
What is the LoneSock ISP service?
An ISP back-office and network-control engagement covering billing, RADIUS authentication and accounting, MikroTik integration, subscriber portal, BTRC reporting, and automated payment collection. ISPChamp is the default platform option; custom builds are available for ISPs that need a standalone codebase.
Network equipment integration runs deep on MikroTik (RouterOS API plus RADIUS) and at the standard layer on Cisco, Juniper, Huawei, ZTE, and BDCOM OLTs. Compliance is part of the build, not a monthly export ritual.
Modules
Four pillars of ISP control.
Billing Automation
Auto-generated invoices, partial payments, grace periods, automated disconnection workflows. SSLCommerz, bKash PGW, Nagad collection with reconciliation.
RADIUS AAA
Centralized authentication, authorization, accounting. PPPoE session management, static IP allocation, bandwidth shaping, IP pool management.
Network Monitoring
MikroTik API and SNMP polling. Real-time visibility into routers, OLT performance, link utilization. SMS alerts before subscribers complain.
Subscriber Portal
Self-service portal for billing, usage, support tickets, plan changes. Cuts support call volume by giving subscribers what they would have called for.
Compatible network equipment
How we compare
LoneSock vs off-the-shelf ISP billing vs in-house build.
| Dimension | LoneSock | SaaS ISP billing | In-house build |
|---|---|---|---|
| MikroTik integration depth | RouterOS API plus RADIUS | RADIUS only typically | Build from scratch |
| BTRC reporting | Built-in | Manual export | Build yourself |
| Bangladesh PG collection | bKash, Nagad, SSLCommerz | Limited PG support | Integrate per PG |
| Source code ownership | On custom builds, standard | Not available | Built-in |
FAQ
Frequently asked.
- What is the LoneSock ISP operations service?
- It is an ISP back-office and network-control engagement covering billing, RADIUS authentication and accounting, MikroTik integration, subscriber portal, BTRC reporting, and automated bKash and Nagad collection. ISPChamp is the default platform option, with custom builds available for ISPs that need a standalone codebase.
- Do clients have to use ISPChamp?
- No. ISPChamp is presented as a platform option for ISPs that want a production-tested billing and AAA stack on day one. Custom builds are the alternative when the ISP needs unusual network topology integration, custom business rules, or a standalone codebase they own outright.
- Which network equipment do you integrate with?
- MikroTik is the primary target with RouterOS API integration. Cisco, Juniper, Huawei, ZTE, and BDCOM OLTs are supported through standard RADIUS and SNMP integration. Custom equipment is integrated on demand.
- Is the platform BTRC compliant?
- Yes. BTRC report generation for AAA logs and subscriber inventory is built in. ETL endpoints are designed to feed the relevant regulatory portals. Compliance is part of the build, not a manual export every month.
- How does payment collection work?
- Subscribers pay through the self-service portal via SSLCommerz card, bKash PGW, or Nagad. Automated collection runs against subscribed plans with grace-period and disconnection workflows. Reconciliation reports tie payments to subscriber accounts without manual matching.
- How does this compare to off-the-shelf ISP billing software?
- Off-the-shelf billing software is built for a different operator size or a different market. LoneSock plus ISPChamp is built for Bangladesh ISPs running MikroTik, PPPoE, and BTRC reporting. Source code is delivered on custom builds, so the ISP is never locked into a vendor's roadmap.
Fix your ISP infrastructure.
Book a network and billing audit. We will identify the biggest bottlenecks before any code is written.