ISP Operations

The modern ISP stack.

Replace spreadsheets and manual MikroTik configuration with a unified billing, RADIUS, monitoring, and subscriber-portal control plane. Built for Bangladesh ISPs, BTRC-compliant by default.

Overview

What is the LoneSock ISP service?

An ISP back-office and network-control engagement covering billing, RADIUS authentication and accounting, MikroTik integration, subscriber portal, BTRC reporting, and automated payment collection. ISPChamp is the default platform option; custom builds are available for ISPs that need a standalone codebase.

Network equipment integration runs deep on MikroTik (RouterOS API plus RADIUS) and at the standard layer on Cisco, Juniper, Huawei, ZTE, and BDCOM OLTs. Compliance is part of the build, not a monthly export ritual.

Modules

Four pillars of ISP control.

  1. Billing automation

    Automated billing cycle
  2. RADIUS AAA

    FreeRADIUS AAA backbone
  3. Network monitoring

    SNMP plus RouterOS API
  4. Subscriber portal

    Self-service subscriber portal

Compatible network equipment: MikroTik, Cisco, Juniper, Huawei, ZTE, BDCOM.

How we compare

LoneSock against off-the-shelf ISP billing and in-house build.

MikroTik integration depth
LoneSockRouterOS API plus RADIUS
SaaS ISP billingRADIUS only typically
In-house buildBuild from scratch
BTRC reporting
LoneSockBuilt-in
SaaS ISP billingManual export
In-house buildBuild yourself
Bangladesh PG collection
LoneSockbKash, Nagad, SSLCommerz
SaaS ISP billingLimited PG support
In-house buildIntegrate per PG
Source code ownership
LoneSockOn custom builds, standard
SaaS ISP billingNot available
In-house buildBuilt-in
FAQ

Frequently asked.

What is the LoneSock ISP operations service?

It is an ISP back-office and network-control engagement covering billing, RADIUS authentication and accounting, MikroTik integration, subscriber portal, BTRC reporting, and automated bKash and Nagad collection. ISPChamp is the default platform option, with custom builds available for ISPs that need a standalone codebase.

Do clients have to use ISPChamp?

No. ISPChamp is presented as a platform option for ISPs that want a production-tested billing and AAA stack on day one. Custom builds are the alternative when the ISP needs unusual network topology integration, custom business rules, or a standalone codebase they own outright.

Which network equipment do you integrate with?

MikroTik is the primary target with RouterOS API integration. Cisco, Juniper, Huawei, ZTE, and BDCOM OLTs are supported through standard RADIUS and SNMP integration. Custom equipment is integrated on demand.

Is the platform BTRC compliant?

Yes. BTRC report generation for AAA logs and subscriber inventory is built in. ETL endpoints are designed to feed the relevant regulatory portals. Compliance is part of the build, not a manual export every month.

How does payment collection work?

Subscribers pay through the self-service portal via SSLCommerz card, bKash PGW, or Nagad. Automated collection runs against subscribed plans with grace-period and disconnection workflows. Reconciliation reports tie payments to subscriber accounts without manual matching.

How does this compare to off-the-shelf ISP billing software?

Off-the-shelf billing software is built for a different operator size or a different market. LoneSock plus ISPChamp is built for Bangladesh ISPs running MikroTik, PPPoE, and BTRC reporting. Source code is delivered on custom builds, so the ISP is never locked into a vendor's roadmap.

Discovery

Fix your ISP infrastructure.

Book a network and billing audit. We will identify the biggest bottlenecks before any code is written.

Principal
Lutfar Rahman (Nirjhar), CEO
Email
[email protected]
Office
13/1 Sonargaon Road, Planners Tower L19-S5, Dhaka 1000, Bangladesh